Fast Integration of All Your Lab

Instruments

Accelerate your scientific data connectivity with our pre-built library of
connectors and parsers.

It is challenging to provide coverage for all lab instruments in any lab data automation solution. Interfacing an instrument to other scientific data platforms requires a connector (for data acquisition) and a parser (for data standardization) to work effectively. Zifo has a dedicated team that builds and maintains an extensive library of pre-built connectors.

Filters

Instrument Type

Vendor

Showing 12 of 100+ instruments

Tecan

Spark

Instrument

MicroPlate Reader

Type

Plate Reader

Agilent Technologies

1290 Infinity III Bio LC system

Instrument

HPLC

Type

Chromatograph

Agilent Technologies

1290 Infinity II Bio LC system

Instrument

HPLC

Type

Chromatograph

TA instruments

Q500

Instrument

ThermoGravimetric analyser

Type

ThermoGravimetric analyser

BD Biosciences

BD FACSCanto II

Instrument

FACS

Type

Cytometers

BD Biosciences

BD FACSAria II

Instrument

FACS

Type

Cytometers

Rigaku Corporation

MiniFlex 600

Instrument

XRD

Type

X-ray Diffraction

Metrohm

KF Ti-Touch

Instrument

Karl Fisher Titrator

Type

Titrator

Metrohm

KF Titrando

Instrument

Karl Fisher Titrator

Type

Titrator

Metrohm

KF Titrando

Instrument

Karl Fisher Titrator

Type

Titrator

Metrohm

OMNIS KF Titrators

Instrument

Karl Fisher Titrator

Type

Titrator

Thermo Fisher Scientific

Nicolet iG50

Instrument

FTIR

Type

Spectrometer

Strategic Enablement of Digital Lab Transformation

Good Lab Compute establishes a foundation for automation, integration, and data flow across systems.

Good support shapes a positive lab culture — scientists begin to view IT as a partner rather than an obstacle.

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Scalable Global Support Model

Consistent processes and tools across multiple regions and lab types.

Tiered delivery (remote, near-site, on-site) enables flexibility and cost control.

Knowledge base and AI-powered self-help tools accelerate resolution time.

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Visibility and Insight into Lab IT

Comprehensive technology inventory and monitoring tools improve your asset inventory accuracy. Most science-driven organisations are less than 34% when asked to define Lab IT assets — Zifo supported labs are close to 100% .

Data-driven insights support better decision-making and automation initiatives.

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Increased Security and Data Integrity

Regular patching and backups mitigate risks of ransomware and data breaches. Did you know the “average” cost of a data breach for a research lab is $4M.

Implement specialized lab cybersecurity measures — addressing the high vulnerability of old instrument PCs.

Our customers regularly pass Pen-tests for their research labs — some for the first time in their history.

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Lifecycle Management of Lab Systems

Maintain your systems in a continuously compliant, validated, and secure state.

Avoid those massive periodic upgrade costs — we compared two sites and over 5 years the site consistently managing systems over time saved 50% over the site upgrading in a single large project.

Proactively manage firmware, software, and security patching for all instruments and PCs.

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End-to-End Ownership and Quality Management

Single accountable team handling infrastructure, instruments, and applications — including GxP and validation considerations.

Ensures traceability and compliance under a GAMP 5–certified quality system.

Harmonize IT processes across multiple sites, reducing your total-cost-of-ownership, while removing duplication and confusion.

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Improved Scientific Productivity and Satisfaction

Free your scientists from IT distractions so they can focus on research.

Reduce downtime through proactive monitoring and fast issue resolution.

Enhance satisfaction — labs report moving from <60% CSAT to 90%+ satisfaction levels after investing in dedicated Lab Compute support.

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Data Governance

Strong Data Governance is essential for a trusted data environment. It sets the rules and responsibilities for managing your data effectively, ensuring compliance and maximizing its value. Without it, data can become a liability.   

Zifo helps you implement tailored Data Governance frameworks. We assist in defining policies, roles, and processes to ensure your data is managed responsibly and strategically. Partner with Zifo to build a culture of data trust.

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Data Stewardship

Reliable data is crucial for accurate insights. Data Stewardship services include assisting Scientists capture the right data, contextualized with key metadata, mapping to Ontologies and Controlled Vocabularies defined.   

Zifo provides also provides Data Quality Monitoring solutions. We implement automated checks and alerts to ensure data accuracy, completeness, and reliability. Trust Zifo to maintain the integrity of your data.

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Ontology Development and Management

Zifo works with various standards and public ontologies including but not limited to BAO, Biopax, SBO, EFO, Biolink, GO, MONDO, OMIM, DRUGBANK, HGNT, NCIT, AFO, OBO, ADF, ADM, ISA-88, MIAME and more.

Our services include Custom Ontology Design, Ontology Extension and Integration, Governance Frameworks and Best Practices, Ontology Validation, Semantic Modeling and Data Mapping, Ongoing Maintenance and Version Management 

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FAIR Data & Scientific Data Architecture

We build and support scientific data architecture that spans the entire product lifecycle—designed to handle the complexity and diversity of biopharma data. From Omics & Molecular Data to Chemistry & Analytical, Preclinical & Bioassay, and CMC & Process Data, we ensure your data is standardized, integrated, and analytics-ready. We also support the seamless flow and governance of Clinical & Real-World Data, Translational and Manufacturing and Quality Data, enabling end-to-end traceability and smarter decision-making across R&D and operations.  

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Change Management

Our change management approach looks at the engagement of stakeholders and end-users, through requirements and vision capture, decision making and consensus building, to communication planning and program success monitoring.

Zifo has expertise and experience in delivering enterprise change management programs and is well versed in the processes and techniques that can be used to ensure good adoption of change.

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Configuration Management and System Administration

Zifo establishes and maintains a centralized Configuration Management Database (CMDB) to track all your IT assets and their configurations. This provides a clear and accurate view of your IT environment, ensuring consistency and compliance. Our expert system administrators handle routine maintenance, updates, and security patching, freeing up your internal teams.

Zifo’s meticulous approach to configuration management reduces the risk of errors and simplifies troubleshooting. We optimize system performance and ensure a stable and well-managed IT infrastructure supporting your scientific endeavors.

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System and Integration Monitoring/ Uptime Management

Zifo provides comprehensive 24/7 monitoring of your critical scientific applications, systems, and integrations. Our proactive approach detects potential issues before they impact your operations, minimizing downtime. We leverage advanced monitoring tools and our deep understanding of scientific workflows to ensure high system availability and smooth data flow between integrated platforms.

Zifo’s rapid response and remediation capabilities ensure business continuity, allowing your scientists to access the tools they need, when they need them, without interruption.

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Service Level Management

Zifo partners with you to define clear and measurable Service Level Agreements (SLAs) aligned with your business needs. We help establish performance targets for critical IT services supporting your scientific applications. Our monitoring and reporting capabilities track service delivery against these agreed-upon levels, providing transparency and accountability.

Zifo proactively identifies potential SLA breaches and implements corrective actions. We are committed to ensuring your IT services consistently meet expectations, driving user satisfaction and supporting your scientific objectives.

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Problem Management

Zifo’s proactive problem management focuses on identifying and eliminating the root causes of recurring issues. Our experienced team conducts thorough root cause analysis, leveraging industry best practices and scientific application knowledge. We develop and implement permanent fixes, preventing future incidents and improving overall system reliability.

Zifo establishes efficient workflows for problem identification, investigation, and resolution. This reduces downtime, enhances end-user productivity, and ensures a stable and dependable scientific application environment.

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Change Management

Zifo helps you streamline IT changes with a structured and controlled approach. We implement robust change management processes, including impact assessments, risk analysis, and approval workflows, minimizing the potential for disruptions. Our expertise ensures smooth transitions during upgrades, deployments, and modifications.

Zifo provides clear communication and documentation throughout the change lifecycle. We help you maintain a stable environment by proactively managing changes and reducing the risk of unexpected incidents, allowing your scientific operations to continue without interruption.

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Cloud Managed Services

Ensuring enterprise applications and systems are “always on” and end-users are supported with their issues and help requests is a critical endeavor of IT departments. Zifo has proven scale, quality, processes and application knowledge that can reduce the burden of your scientific application management.

Our processes and use of industry-standard approaches such as ITIL can have a measurable impact on end-user efficiency, satisfaction and reduced application downtime.

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Laboratory Instrument, Sensor Data and System Integration

Scientific informatics systems typically need to be integrated into the lab and other systems to deliver the most value to the users and to streamline reference data from ERP, registration and inventory for example. Labs very often also require systems, like ELN and LIMS, integration with laboratory instruments — from simple balances and pH meters to HPLC and NMR instruments and their associated software.

Zifo’s experience is both broad and deep and we have project planning & lab audit tools alongside extensive integration layer technology experience, instrument data standards (ADF, AniML, SiLA etc.) and tech blueprints to help accelerate your integration projects.

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Live Chat Support Services

Ensuring a smooth and successful rollout of new software and hardware is a critical step of informatics projects and requires focus, flexibility and experience. As projects near Go Live, the emphasis changes from planning and technical configuration to training, user support and hyper care of early adopters. Once into Go-Live, the emphasis becomes learning, scale and building a knowledge base of help and support of the ongoing use of the systems.

Zifo has experience in very large, global, multisite lab rollouts and smaller, focused, single lab group rollouts – but we bring the same focus on quality, user satisfaction and responsiveness to all projects.

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Scientific Technology and IT Help Desk

Zifo provides full end-user support desk provision and combines expert science with extensive scientific software and systems understanding with the process and scaling to ensure end-user satisfaction. Our support services cover early user training as part of project delivery, then onto hyper care during early roll-out, then onto BAU support and knowledge base creation to feedback into ongoing training to reduce help desk tickets and upskill users.

Leveraging industry best practices such as ITIL and “follow the sun” support structures and combining those with our science and technology partnership collaborations to ensure end-users get the support they need.

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Business Systems Analysis

All our Business Analysts are scientists with lab experience and empathy, who truly understand the scientific workflows and pain points of transforming data into breakthroughs.

Our methodologies include: Business Process Mapping, Current and Future State visualizations, VoC and Gap Analysis reports, User and Functional Requirements Specifications, Data Governance and Management Strategies, Use Cases and User Stories, Data Flow Mapping and Data Modeling, FAIR Data Assessment, UATs, User adoption documentation and Training, etc.

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Key Capabilities:

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Analytical Testing and Lab Services

Analytical test development and execution is ubiquitous in science-based organisations where information is needed to make decisions. The many facets of testing from assay development and validation, through instrument data acquisition and integration, regulatory and QC data reporting as COAs, test specifications, to lab inventory and metrology monitoring all require specialist informatics and hardware such as LIMS, LIS, CDS, Metrology, Inventory, Robotics etc.

Zifo has deep experience and expertise in delivering informatics solutions in the analytical testing ecosystem across many different market verticals and lab operations.

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CMC Services in Manufacturing

Chemistry, Manufacturing and Controls (CMC) is a critical part of the new therapy development pathway. As part of the FDA regulatory process for approval, it requires all information relating to a new product is collated – ranging from specifications, manufacturing process control parameters, stability parameters and analytical test variance data etc. Aggregating and ensuring the regulatory integrity of this information from the many different systems that hold it is a time consuming and complex task.

Zifo has regulatory expertise and technology partnerships that can reduce the burden of CMC and help speed up new product approval.

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Manufacturing Batch Release

Manufacturing batch release is a complex process that involves various informatics platforms and the application of strict business rules in most cases requires a lot of manual data transcription from ERP to LIMS, to CDS to Excel, back to ERP with tedious manual reviewing of all batch data to uncover non-conformities. The validation and QC of this process when suboptimal, manual and human-centric is excessive and limits the scale and throughput of the process.

Zifo works with companies to help understand the process, look at ways to streamline it and then apply technology and change management to remove many of the manual aspects and automate business rules to support decisions – meaning a fast, more scalable process and better-quality assurance.

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Business Process Automation Service

Huge benefits are possible with Process Automation and workflow orchestration in scientific informatics and processes. Whether automating high throughput screening with robotics in research, LIMS instrument integration in product development or automating manufacturing batch release processes between ERP, LIMS, CDS and application of business rules the efficiency impacts are often significant.

Zifo has expertise and experience in many areas of process automation and provides services and solutions based on open-source and proprietary software and robotics platforms. We have experience with various platforms and leverage BPMN and associated tools to deliver services and solutions.

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Quality and Compliance Consulting

Whether ensuring the quality of a product through assurance processes or adhering to regional regulatory organizations (FDA, EMA, Health Canada, DCGI, etc.) compliance frameworks like GLP, GCP, GMP, GMLP etc. the laboratory and testing environment in science is a complex area. Starting a new quality system from scratch or adapting/auditing one against new regulatory or quality requirements requires deep knowledge of the laboratory, science, regulations and quality approaches.

Zifo is a perfect partner to help your quality and compliance journey with many years and deep domain knowledge we can help avoid common pitfalls and wrong turns.

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Stability Studies

Assessing the shelf life and stability of products is crucial to product development and release. Planning studies to ensure the environmental and packaging variables are tested fully is paramount.

Zifo’s technology experience spans the entire stability study process, in both validated and non-validated environments, from study design (DoE) and planning, sample tracking and pull date scheduling, through environmental monitoring, sample testing and analytical test results capture, through to study results aggregation and statistical analysis.

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Technology Transfer Support Services

The efficient transfer of all the information that has been accumulated around a product and the process for its production process from research and development to manufacturing is a crucial step in a product’s lifecycle. Gathering the information and data, handover of analytical testing processes, manufacturing process parameters and product specification data whilst ensuring the data integrity is a time-consuming and detailed process.

Zifo has domain experience and expertise with both technology providers and best practice processes to support your tech transfer.

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Change Management and User Adoption

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Post Implementation Operations and Governance

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Integrated Laboratory

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Data Management and Migration

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Scientific Workflow Design and Development

Zifo’s informatics consultants can help with the end-to-end design and development of various workflows. This includes creating predefined templates for different types of experiments, organizational protocols, and regulatory guidelines. Zifo can also configure informatics platforms to automate data entry, capturing data from connected lab instruments, sensors, or external databases, or even scanning barcodes or QR codes for sample tracking.

Furthermore, Zifo can set up review workflows that ensure data is reviewed and validated by the appropriate personnel, whether peer or lab manager. They can also implement alerts and notifications, setting up automatic reminders for key steps or incomplete data. Finally, Zifo can establish workflows that allow for visualization modules to generate insightful graphs and charts for reporting and data analysis.

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Scientific Platform Installation and Upgrades

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Business Process Mapping

Key outcomes of Zifo’s BPM exercise include process optimization, identifying inefficiencies, reducing waste, and improving time management. Zifo also identifies repetitive manual tasks suitable for automation to enhance efficiency and streamline operations. Furthermore, the BPM exercise helps onboard new employees by providing clear visual representations of key processes.

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Ontology Development and Management

Ontologies are a foundation of FAIRification, data exploration and reuse in AI and ML. They are an extension of Master Data Management (MDM) taking taxonomies and vocabularies and adding a layer of context and real-world relationships to the data. Defining ontologies is not simple and requires a combination of deep scientific domain knowledge and data management understanding. Coupled with the definition is their ongoing management and governance to ensure the scientific and business needs are met.

Zifo has experience in ontology development and various commercial and open-source ontology definition and management platforms alongside deep domain and technical knowledge to support your FAIR and semantic data journey.

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Data Extraction and Wrangling

Getting the most from data requires extraction, transformation and piping to and from platforms both on-prem and in the cloud – data wrangling. During this ETL data is transformed to alternate formats and structures to support downstream consumption like loading to data lakes, data warehouses. There are many nuances to this process and no two projects are ever identical due to the variability of data source and end state data structures.

Zifo has experience with many “data wrangling” approaches, extraction automation and scaling, ETL tools, data formats and enrichment techniques that all support the data re-use and FAIR data journey.

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MLOps: Reliable, Scalable, Explainable ML

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Data Readiness for AI/ML

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Analytical Testing and Lab Services

Zifo has deep experience and expertise in delivering informatics solutions in the analytical testing ecosystem across many different market verticals and lab operations.

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Filters

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Vendor

Services

Locations

Policies

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Filters

Instrument Type

Vendor

Locations

Policies

Follow Us On

Strategic Enablement of Digital Lab Transformation

Scalable Global Support Model

Visibility and Insight into Lab IT

Increased Security and Data Integrity

Lifecycle Management of Lab Systems

End-to-End Ownership and Quality Management

Improved Scientific Productivity and Satisfaction

Data Governance

Data Stewardship

Ontology Development and Management

FAIR Data & Scientific Data Architecture

Change Management

Data Solutions

Software and Application Development

Scientific Workflows and Omics Pipeline Engineering

Analysis and Insight Generation

Comprehensive Clinical Trial Solutions

Automation

Artificial Intelligence (AI)

Configuration Management and System Administration

System and Integration Monitoring/ Uptime Management

Service Level Management

Problem Management

Change Management

Cloud Managed Services

Laboratory Instrument, Sensor Data and System Integration

Live Chat Support Services

Scientific Technology and IT Help Desk

Scientific Expertise Domain

Business Systems Analysis

Platform Implementation, Change Management, and User Adoption

Platform Evaluation Decisions

Digital Transformation

Strategic Roadmap and Market Research

Testing and QA Services

Medical Device Validation

Commissioning, Qualification and Validation (CQV)

Digital Validation and Assurance (CSV/CSA)

IT Quality and Compliance Consultation

AI Software Assurance

Scientific Cloud and Enterprise Architecture

Key Capabilities:

Compliance Cloud

Key Capabilities:

Posit Services

Key Capabilities:

Data and AI Compute Platforms

Key Capabilities:

High Performance Computing

Key Capabilities:

Scientific Workflow Automation

Modeling and Simulation Tools

Optimizations and Extensions

Data Integrity

Support and Helpdesk

Validation

Implementation (Rhizomer)

Training and Workshops

Tech Transfer

Manufacturing Batch Release

Compliance

Data Migration

Managed Services

Data Analytics, Dashboards and Visualizations and Reporting services

Instrument Integration

AI-Enabled Service Accelerator(qcKen)

Master Data Management

Implementation

Consulting

Analytical Testing and Lab Services

CMC Services in Manufacturing

Manufacturing Batch Release

Business Process Automation Service

Quality and Compliance Consulting