Quality at Zifo
The mantra of "do the right thing" and endeavouring to do this is part of our daily work practices. This means we live and breathe quality, encouraging risk-based thinking, support innovation and continual improvement and make it part of the company fabric. With a QMS and ISMS designed to support our business and backed by ISO 27001 & ISO 9001 accreditation, Zifo is well placed to meet the quality and regulatory requirements of your business.
Our Commitment to Quality
Robust and mature QMS and ISMS
Compliant internal E-signature platform
Statement of Applicability ready to go
Flexibility - we can use customer QMS or Zifo QMS
Centralised project risk management & dashboarding
CAPA audits and quality training for all
Mature document retention policy
Our Business is Our People
Zifo people are naturally curious and keen to make a difference in the world by helping to advance scientific discovery. We work hard to keep our people engaged, stretched and inspired, which is why we have one of the highest retention rates in our industry.
Together we can make a real difference
Our Capabilities
Our expertise spans the whole spectrum of scientific process applications, and we’re able to draw on a huge marketplace of partnerships with science technology providers, so whatever is needed to fix your current set-up. we’ll determine the best way forward.
Our People
Our people are our business and we invest and support their development and curiosity. We actively promote science in our daily work and over 90% of people in Zifo have a scientific background – meaning we speak & understand the language of science
Glocal
We have a GLOCAL (global & local) presence – meaning we engage with you in your language and time zone but leverage a global delivery support model to remain cost-effective, scalable and very reactive
Ecosystem
We focus on science and scientific process applications and informatics. This means we can provide expertise and domain knowledge without compromising quality, technical and service delivery excellence
Partnerships
Our huge marketplace of partnerships with science technology and informatics platform providers means you can rely on Zifo to be agnostic and advise on strategy, plan & deliver projects, and validate and maintain your scientific informatics environments
Integrated Management System Policy
Zifo is fully committed to being the leading provider of Scientific Informatics Services across the entire spectrum of Research and Development.
We shall:
Maintain a people first culture that supports collaboration, growth and drives excellence;
Continuously strive to exceed customers' expectations on improving quality and timelines while ensuring confidentiality, integrity and availability;
Deliver great value by demonstrating curiosity for knowledge and blending technology skills, scientific knowledge and regulatory expertise, acting as consultants to our customers.
Communicate and satisfy applicable quality and information security requirements related to our company, people, customers, business partners and relevant interested parties.
We shall achieve this by adopting a strong quality, information security and regulatory culture across Zifo family, encouraging risk-based thinking, innovation and continual improvement.
Raj Prakash, G
Chief Executive Officer

